Privacy Policy

1. Introduction

This Privacy Policy describes how AtWorks (“we,” “our,” or “us”) collects, uses, and shares information in connection with your use of our software applications and services (collectively, the “Service”). This policy applies to both our online services and downloadable software components.

We are committed to protecting your privacy and ensuring you have a positive experience when using our software and services. This policy outlines our data handling practices and the choices you have regarding how your information is collected and used.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use the Service, and information from third-party sources. The types of information we may collect include:

2.1 Information You Provide

Account Information: When you register for an account, we collect your name, email address, and other contact details.
Authentication Information: Credentials and authentication tokens used to access your account and to maintain your authorized integrations with third-party services.
Service Content: Information you submit to the Service in order to use it, including prompts, instructions, files, notes, and other content you provide to AtWorks’s agents and workflows.
Integration Data: Data accessed from third-party services (such as Google Workspace and other tools) that you have explicitly authorized AtWorks to connect to, limited to the scopes you have granted. See Section 4 for details.
Customer Support: Information you provide when you contact us for customer support.
Other Information: Any other information you choose to provide, such as when completing forms or surveys.

2.2 Information Collected Automatically

Usage Data: We collect information about how you use the Service, including features you use, time spent on the application, and other usage statistics.
Technical Information: We collect information about your device, operating system, browser type, IP address, and other technical details when you use our online services.
Software Information: For desktop applications, we collect information about your software version, system configuration, and performance data to improve functionality and troubleshoot issues.
Error Reports: If the software crashes or encounters errors, diagnostic information may be sent to us to help improve the software.

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

Business partners
Distribution platforms
Payment processors
Other users who may invite you to use the Service

3. How We Use Information

We use the information we collect for various purposes, including:

3.1 Providing and Improving the Service

Delivering the features and functionality of AtWorks
Running the agents, workflows, and integrations you have configured
Providing customer support and responding to requests
Analyzing usage patterns to improve the Service
Developing new features and functionality
Fixing bugs and resolving technical issues

3.2 Communication

Sending administrative messages, updates, security alerts, and support messages
Providing information about new features or products
Responding to your comments and questions
Conducting surveys and collecting feedback

3.3 Security and Compliance

Verifying license authenticity and preventing unauthorized use
Detecting and preventing fraudulent transactions
Protecting against harmful or illegal activity
Complying with legal obligations

4. Third-Party Integrations

AtWorks lets you connect third-party services so that our agents and workflows can act on your behalf within those services. This section describes how those integrations work and the additional commitments that apply when you connect a Google account.

4.1 How Integrations Work

You explicitly authorize each integration, including the specific scopes of access granted, via the third party’s standard authorization flow (typically OAuth).
AtWorks only accesses the scopes you have granted, and only uses that access to power the features you have asked for.
You can disconnect any integration at any time, either from within AtWorks or directly from the third-party service’s account permissions.
Disconnecting an integration revokes AtWorks’s ongoing access. Data that has already been processed in order to deliver features you used is retained and deleted in accordance with Section 6 (Data Storage and Security).

4.2 Google API Services

When you connect a Google account, AtWorks may request access to Google services including Gmail, Google Calendar, Google Drive, and basic profile information, depending on the features you choose to use. AtWorks requests only the narrowest scopes required to deliver the features you have asked for.

AtWorks’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically, AtWorks does not:

Transfer or sell Google user data to third parties such as advertising platforms, data brokers, or any information resellers.
Transfer, sell, or use Google user data for serving ads, including retargeting, personalized, or interest-based advertising.
Transfer, sell, or use Google user data to determine credit-worthiness or for lending purposes.
Transfer, sell, or use Google user data to create, train, or improve a machine learning or artificial intelligence model beyond that specific user’s personalized model for the appropriate use case or user-facing feature.

AtWorks does not allow humans to read your Google user data, except: (a) with your affirmative agreement to view specific messages, files, or other data; (b) when necessary for security purposes, such as investigating abuse; (c) to comply with applicable law; or (d) where the data has been aggregated and anonymized.

You can review and revoke AtWorks’s access to your Google account at any time at https://myaccount.google.com/permissions.

We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as:

Payment processors
Cloud hosting providers
Customer support services
Analytics providers

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

We may share your information with third parties when you have given us your consent to do so.

6. Data Storage and Security

We use commercially reasonable technical and organizational measures to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of electronic transmission or storage is 100% secure.

6.1 Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes.

6.2 Security Measures

We implement various security measures, including:

Encryption of sensitive information
Secure server infrastructure
Regular security assessments
Access controls for our systems

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Control

You may have the right to:

Access the personal information we have about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Restrict or object to certain processing of your information
Receive your information in a portable format

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

7.2 Account Information

You can update certain account information by logging into your account settings. If you wish to delete your account, please contact us directly.

7.3 Communications Preferences

You can opt out of receiving promotional emails from us by following the instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

8. Cookies and Tracking Technologies

8.1 Cookies

We and our service providers may use cookies, web beacons, and similar technologies to collect information about your use of our websites and online services. You can control cookies through your browser settings and other tools.

8.2 Analytics

We may use analytics services to help us understand how users interact with our software and services. These services may collect information about your use of the Service and use cookies and similar technologies to identify you.

9. Children’s Privacy

AtWorks is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the bottom of this policy. For significant changes, we will provide a more prominent notice, which may include an email notification.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support+privacy [at] at.works
Phone: +91 7824000020
Postal Address: AtWorks, ℅ M/S The Binary Workshop, 180, Nehru Nagar 1st Main Road, Perungudi, OMR, Chenna, TN 600096 India

12. Additional Information for Specific Jurisdictions

12.1 For European Users

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws.

Legal Basis for Processing: Our legal bases for processing your personal information include:

Performance of a contract when we provide you with the Service
Legitimate interests, which include providing and improving the Service
Compliance with our legal obligations
Your consent, where applicable

Data Protection Rights: In addition to the rights described elsewhere in this policy, you may have the right to:

Lodge a complaint with a supervisory authority
Withdraw consent at any time, where processing is based on consent

12.2 For California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA) may provide you with additional rights regarding your personal information.

California Privacy Rights: You may have the right to:

Know what personal information we collect about you and how it is used and shared
Delete personal information collected from you
Opt-out of the sale or sharing of your personal information
Non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information in the “Contact Us” section.

Last Updated: June 6, 2026